Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Contact us first to discuss the issue via email at popeymongames@gmail.com.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
If you are approved, then your refund will be processed, and a refund will be given.
To return your product, you should mail your product to us. An address will be supplied to you by email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and we will let you know when it is received.
Contact PopeyMon at popeymongames@gmail.com for questions related to refunds and returns.